Wholesale Help Center / FAQs
WHOLESALE OFFER TERMS & CONDITIONS
Effective Immediately
- While Supplies Last: All offers are valid only while inventory is available.
- One Promotion per Item: Promotions may not be combined or stacked on a single product. (Choose either/or—not both.)
- Multiple Offers per Order: You may include several items with their respective promotions in a single order.
- Shipping Rates: Tiered shipping will be applied based on the order’s final weight and destination. (Refer to our Shipping Information page for details.)
- Final Sale: All promotional sales are final. No returns, substitutions, edits, or cancellations can be made once the order is placed.
- Payment Terms: No net terms apply. All promotional orders must be paid in full at the time of purchase.
- No Substitutions: Substitutions are not permitted on promotional items or bundled offers.
- Questions? Please contact us prior to placing your order if you need assistance or clarification.
GUIDELINES TO PURCHASE MARKETING ITEMS
To ensure fair access to marketing materials, the following limits apply:
Testers
- Maximum: 2 units per item
- Order-Level Limit: No more than 4 different tester products per order
Travel Sizes
- Minimum: 3 units per item
- Maximum: 12 units per item
Professional Sizes
- Maximum: 2 units per item
Pouches (Blue, Linen, White)
- Minimum: 6 units per item
For exceptional requests or bulk marketing needs, please reach out to our team directly for approval.