Wholesale Help Center / FAQs

WHOLESALE OFFER TERMS & CONDITIONS

Effective Immediately

  • While Supplies Last: All offers are valid only while inventory is available.
  • One Promotion per Item: Promotions may not be combined or stacked on a single product. (Choose either/or—not both.)
  • Multiple Offers per Order: You may include several items with their respective promotions in a single order.
  • Shipping Rates: Tiered shipping will be applied based on the order’s final weight and destination. (Refer to our Shipping Information page for details.)
  • Final Sale: All promotional sales are final. No returns, substitutions, edits, or cancellations can be made once the order is placed.
  • Payment Terms: No net terms apply. All promotional orders must be paid in full at the time of purchase.
  • No Substitutions: Substitutions are not permitted on promotional items or bundled offers.
  • Questions? Please contact us prior to placing your order if you need assistance or clarification.

GUIDELINES TO PURCHASE MARKETING ITEMS

To ensure fair access to marketing materials, the following limits apply:

Testers

  • Maximum: 2 units per item
  • Order-Level Limit: No more than 4 different tester products per order

Travel Sizes

  • Minimum: 3 units per item
  • Maximum: 12 units per item

Professional Sizes

  • Maximum: 2 units per item

Pouches (Blue, Linen, White)

  • Minimum: 6 units per item

For exceptional requests or bulk marketing needs, please reach out to our team directly for approval.